About a year, I wrote a post about the daunting task of obtaining a D-Number in Norway. The D-Number is ideal for those planning on staying in Norway for less than six months, as it grants you access to essential government services, bank accounts and much more.
For those planning on staying in Norway for longer than six months, it is wise to apply directly for your ID Number (fødselsnummer). Fresh movers can do this by filling out the RF-1401 form in conjunction with the necessary documentation.
There are advantages to having a fødselsnummer, including access to online government forms, registering for doctors and credit cards.
Yet, what happens if you have an existing D-number, but wish to move to the fødselsnummer? Unfortunately there’s a lack of clarity of how this overall process works. Hopefully this post sheds some light from my personal experience.
It’s worth mentioning that this is no way a definitive guide, and your experiences may vary. Ask the tax office (Skatteetaten) for more information!
Requesting an ID Number (fødselsnummer)
If you already have a D-number, you’ll be familiar with visiting the tax office, filling forms and presenting documentation. If you wish to change your D-number to an ID-number, the good news is that you’ll have to repeat this exercise again. I needed to fill out the aforementioned RF-1401 form, highlighting my existing D-number within section A. The rest of the form was filled out as usual, and all the relevant documentation bought along.
I made a note to the lovely member of staff at the tax office that I had a preexisting D-number, but wished to transition to a fødselsnummer. I’m sure this isn’t a part of the process, but it helped put my mind at rest.
The paperwork and all the documentation is scanned and submitted there and then, but it takes several weeks for the process to be completed. I kept using my existing D-number as normal during this point.
Getting your fødselsnummer
After a short period of time (usually three weeks), you may receive a notification from the tax office of your new number. This wasn’t the case in my experience. I only noticed the change after my Altinn name suddenly changed to “X”. A quick call to the tax office confirmed that my new number had been assigned, and they had “closed” my old D-number account.
So if you’ve not heard anything in about six weeks, I’d recommend calling the tax office to find out an update. Alternatively you can always check Altinn and send a question via the online messaging service there.
Once you’ve got your fødselsnummer, make a note of it somewhere, it’ll be different to your D-number.
Getting BankID working
Despite it being a relatively straight forward process getting your shiny new number, it’s a very manual process migrating all of your accounts across. One of the first things I noticed is that my BankID did not work on my new fødselsnummer.
This was rectified by speaking to the bank which issued my BankID (Sparebanken 1 in my case). I sent a message using their online contact form informing them of my circumstances, and they quickly changed my account to recognise the new number. However, this change also prompted the bank to send me a new code generator (kodebrikke).
Unfortunately, this meant that, whilst my bank account now recognised my new number, the codes generated no longer worked. Thankfully my bank has an alternative to the number generator called One Time Password (OTP). This allowed me to utilise my phone as a code generator for the time being. If you’re in a similar situation, it’s best to contact your bank explaining to check if they have a similar service.
So, I’ve got my new fødselsnummer, and I can now login using a form of BankID. Progress was being made! At this stage, I logged into Skatteetaten online and checked that my tax bracket was correct, and informed my employer of my new number.
Changing car details
As I have a car, Statens Vegvesen also needed to to be updated. First I contacted my insurer, who updated the insurance documentation to reflect this change. After this, I contacted Statens Vegvesen, who also changed the information on their side, but I was informed that I’d still need to obtain a physical certificate. I did this by logging onto their website and reporting a lost vehicle certificate. According to the friendly administrator, this was the correct approach to make!
By now, you’re probably noticing a “top down” trend in how this whole process works. Obtaining your fødselsnummer and fixing your BankID is by far the highest priority. Once this is sorted, it’s just a case of updating all the organisations that have your old number on record. It was daunting at first, but Norwegian customer service is pretty good, and customer services knowledgeable and understanding. Just explain the situation clearly!
It’s slightly annoying that the whole migration process isn’t all automated, and that manual effort is still involved. But its not difficult, just slightly time consuming!
The biggest takeaway from this entire experience is this; if you can obtain a fødselsnummer straight away, do this instead. Skipping the whole transition will save you a fair bit of time in the future. If this isn’t possible, then hopefully this post demonstrates that it’s still quite easy to sort it out.
As always, if you have any questions, please don’t hesitate to contact me!